On Site Account Management
Posted on Monday, October 3, 2022 by Jack Burnham — No comments
On Site Account Management
When it comes to recruitment, there can be a disconnect between agencies and clients. A lack of personal touch per se. It can be a common theme where agencies supply workers and that’s the end of the relationship. That’s not how we like to do things at Pro1.
Our team of consultants pride themselves on building trusting, working relationships, and providing an on-site account management service. Whether that be daily check-ins, organised inductions, or even just regular service visits to discuss performance and future forecasting. We like to go that extra step further and extend our service beyond just the initial placements.
But what does this mean for you… the client? Our on-site service can ensure a higher retention rate of our workers. Having the option and ability to conduct walkarounds and site inductions, will give the workers a better insight into the type of work they will be doing and the environment they will be in. This means that they will be accepting the position with prior knowledge of the workplace and what will be expected of them.
When recruiting for your vacancies, our consultants will have a complete understanding of the type of workers you are looking for and what characters will fit in with the company culture. We are not just looking to fill vacancies with numbers but to help find strong, driven candidates who will grow and thrive within your company. They will have had a first-hand experience in the environment and see the job carried out in front of them.
Communication is a vital aspect of the recruitment process. Requirement forecasts are a great way to prepare for any busy periods coming up. Regularly scheduled service meetings are a great way for us to come together and have a plan of action for the upcoming week. Any performance issues or any feedback, in general, can be communicated and amended on-site. We find that an on-site presence helps build and develop that working relationship further and is a much more effective way to communicate rather than emails and phone calls.
Our on site service is just one of the many ways we stand out from other agencies. One of the many ways we develop long lasting, strong relationships with our clients. And one of the many reasons why you should use Pro1 to help fill your vacancies.