Key Account Advisor

  • Job Reference: 00000183-1
  • Date Posted: 18 August 2020
  • Recruiter: Pro 1
  • Location: Sutton Coldfield
  • Salary: £17,500
  • Sector: Call Centre / Customer Service, Transport & Logistics
  • Job Type: Contract, Permanent, Temporary
  • Work Hours: Full Time
  • Contact: Laura Power
  • Email: recruit@pro1recruitment.co.uk
  • Telephone: 01827 307673

Job Description

Pro1 Recruitment are seeking Key Account Advisors to join a busy Logistics business. The business has 25 years experience and has a large depot network. They work in partnership with some of the biggest retail names in the country.

The Role as a Key Account Advisor consists of :

  • Interact with customers on the phone and by email in a professional
  • Meet all customer needs and exceed expectations
  • Provide accurate information to resolve all queries and complaints
  • Proactively seek solutions to problems, notifying Management when concerns arise.
  • Conduct basic administrative tasks such as photocopying and filing.
  • Log all contacts in our customer database system accurately.
  • Generate monthly, quarterly, annual reports for management.

To be suitable for this role as a Key Account Advisor you will fill the following requirements - 

  • Must be professional and computer literate.
  • Experience working within a customer service environment preferable.
  • Familiarity with multi-line phone systems.
  • Confident communication skills – both written and verbal.
  • Outstanding phone and email etiquette.
  • Able to handle pressure and remain calm and professional.
  • Able to thrive in a fast-paced, high-volume work environment.
  • Team-player mentality.
  • Reliability

The details for the Key Account Advisor role are - 

Working 40 hours per week Monday – Friday, with alternate Saturday mornings. • 20 days holiday plus Bank Holidays • Salary £17,500.00 • Company uniform • Company pension scheme available, if applicable.

There are immediate starts available, please contact Pro1 Recruitment for more details of the Key Account Advisor role.